This Agreement governs the purchase of virtual game packages and digital assets from drawrange. By completing a transaction on www.drawrange.com, you acknowledge that you have read, understood, and agreed to be bound by these terms.
1. Corporate Identity & Ownership
drawrange is a premium digital brand owned and operated by DrawRange Archery Solutions Inc., a corporation legally registered and headquartered in Vancouver, British Columbia, Canada.
2. Nature of Service: One-Time Purchase
Non-Subscription: All products, including virtual dual-person archery game packages and associated digital modules, are one-time purchases. There are no recurring billing cycles, hidden subscription fees, or automatic renewals.
3. Digital Fulfillment & Immediate Delivery
As our products consist exclusively of intangible digital content, the following delivery protocols apply:
Instant Delivery: Upon successful payment confirmation via our secure processor (Stripe), access to the digital content is provided immediately through account activation, direct download, or digital access keys sent to your registered email address.
Proof of Fulfillment: The Company maintains comprehensive digital logs (including IP addresses, timestamps, and activation records) as conclusive evidence of service delivery.
No Physical Shipping: Users acknowledge that no physical goods will be shipped, and no logistics tracking numbers will be provided.
4. Refund Policy & EU Right of Withdrawal
In accordance with the EU Consumer Rights Directive (2011/83/EU) and international digital commerce standards:
Express Consent: By proceeding with your purchase and requesting immediate access to the digital content, you provide your express prior consent for the performance of the contract to begin immediately.
Waiver of Withdrawal Right: You acknowledge and agree that once the digital delivery has commenced (e.g., the content is accessed, a download starts, or the license key is revealed), you forfeit your statutory 14-day right of withdrawal and the right to a refund without cause.
Final Sale: Due to the irrevocable nature of digital goods, all sales are considered final once the delivery process has been initiated.
5. Dispute Resolution & Customer Support
We are committed to resolving any issues professionally. Before initiating any third-party claims or chargebacks:
Direct Contact: Users agree to contact our support team at archery@drawrange.com regarding any technical difficulties or billing discrepancies.
Response Guarantee: We guarantee a formal response to all support enquiries within 24 to 48 hours.
Technical Resolution: Most delivery issues are resolved through manual technical intervention; we encourage direct communication to ensure the fastest resolution.
6. Intellectual Property & Usage License
Copyright: All software code, artistic assets, character designs, and musical scores within the drawrange environment are the exclusive property of DrawRange Archery Solutions Inc.
Limited License: Your purchase grants a limited, non-transferable, and revocable license for personal, non-commercial entertainment. Any extraction, reverse engineering, or redistribution of these assets is strictly prohibited.
7. Regulatory Compliance & Contact
Canada: We comply with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
International: Our operations are aligned with GDPR (EU) and US consumer protection standards.
DrawRange Archery Solutions Inc.
1200 West Georgia Street, Suite 1400
Vancouver, BC V6E 4R2, Canada
Email: archery@drawrange.com
Telephone: +1 (604) 555-7821